Dynamics for CRM
  • Home
Subscribe
Tagged

Omnichannel

A collection of 1 post

Omnichannel

Omnichannel for Customer Service - Missing Productivity Pane

When recently working on Omnichannel to enhance our existing chat channel configuration, we noticed that the productivity pane disappeared when sessions are created. No Omnichannel Productivity PaneNothing has changed since the previous testing and I was unsure what's causing this behavior. The first odd thing I noticed was that the

MK Feb 10, 2021 • 2 min read
Dynamics for CRM © 2023
Powered by Ghost